At Zaphyar IT Solution, we specialize in delivering high-quality digital solutions to elevate your online presence. Since our work revolves around intangible services, this policy outlines how we manage timelines, communication, and deliverables to ensure a smooth, transparent process.

Service Processing Time

  • After project confirmation and receipt of required materials (e.g., content, branding guidelines, login access), we begin work within 2 business days.
  • Delivery timelines vary by service:
    • Websites & Landing Pages: Completed in 7-10 days (depending on complexity).
    • SEO/Content Writing: First draft delivered within 5 days.
    • Graphic Design: Initial concepts shared within 2 days.
    • Custom Requests: Timeline agreed upon during onboarding.

Delivery & Communication

  • Milestone Updates: We’ll share progress via email/Whatsapp at key stages (e.g., wireframes, design mockups, SEO audit reports).
  • Final Deliverables: Delivered digitally through:
    • Secure cloud storage (Google Drive, Dropbox).
    • Email with downloadable links.
    • Client portal access (if applicable).
  • Revisions: 2 rounds of revisions are included post-delivery to refine the work to your satisfaction.

Client Responsibilities

To avoid delays, please:

  1. Provide all necessary materials (logos, brand assets, content) upfront.
  2. Respond to feedback requests within 2 business days.
  3. Clarify scope changes promptly (additional fees may apply).

Access to Digital Products

  • Websites/Courses: Hosted platforms (e.g., Shopify, WordPress, LMS) will be handed over with full login credentials and documentation.
  • Graphic/Content Files: High-resolution files (PDF, PNG, JPG) or source files (PSD, AI) shared via your preferred method.

Payment Terms

  • A 25% deposit is required to begin work.
  • Final payment is due upon project completion and before final files/access are released.
  • Late payments may pause deliverables.

Service “Completion”

Your project is marked delivered when:

  • All agreed-upon deliverables are submitted.
  • The final payment is processed.
  • Post-launch support (if included) begins.

Post-Delivery Support

  • 30 days of complimentary support for minor tweaks post-launch.
  • Ongoing maintenance/upgrades are available via email.

Questions or Delays?

Contact us at support@zaphyar.com or +91 86700 91842. We prioritize transparency and will notify you immediately of any timeline adjustments.

Why This Matters for Your Business

Unlike physical products, digital service delivery relies on collaboration and clear communication. Our process minimizes bottlenecks, keeps your project on track, and ensures you receive results that align with your brand vision.

Contact Us to start your digital transformation!

Zaphyar IT Solution – Building Your Success, One Pixel at a Time